Policy Updates & Supporting Documents

Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS® measures.

Corrections, Clarifications and Policy Changes

Corrections, clarifications and policy changes to the most recent Standards and Guidelines for all of NCQA's products.


HEDIS Technical Updates

Updates to NCQA's HEDIS specifications.


Trending and Benchmarks

National benchmarks and national and regional thresholds for HEDIS® measures and HEDIS/CAHPS® 4.0H survey results.


General Policies and Procedures

MAC Policies for all NCQA Accreditation and Certification products.


Supplemental Documents

NCQA Policy Support

  • Policy Updates Archives

    Still looking for answers? NCQA archives updates through 2003.

  • FAQs

    New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions.

  • Policy Clarification Support (PCS)

    If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here.

© Copyright 2010, NCQA. All Rights Reserved.
National Committee for Quality Assurance     1100 13th Street, NW, Suite 1000, Washington, DC 20005
Telephone: 202/955-3500 | Fax: 202/955-3599 | Customer Support: 888/275-7585