The Essential Guide to Health Care Quality

NCQA’s new Essential Guide to Health Care Quality answers these questions and more, providing patients, purchasers, policymakers or anyone with an interest in the quality of health care a clear understanding of the issues, initiatives and organizations that are working to improve health care quality.

The Guide also includes a provides a list of quality initiatives and resources, a glossary of terms, and a list of relevant government and non-profit agencies.

This report is also available at no cost online.

The Essential Guide to Health Care Quality
Item #: 80010-105-07
Price: $60

State of Health Care Quality Report

Produced annually since 1997, the State of Health Care Quality Report is the most thorough analysis and interpretation of the major performance trends in managed care over the past year. The report looks at clinical quality and member satisfaction information based on HEDIS and CAHPS® data submitted by hundreds of health plans across the country. Included within the report are national and regional performance averages and benchmarks on measures ranging from childhood immunization rates to satisfaction with choice of doctors. The report explains the significance of any changes in these benchmarks and trends.

This report is also available at no cost online.

2008 State of Health Care Quality Report
Item #80010-100-08
Price: $60
Available November 2008

2007 State of Health Care Quality Report
Item #80010-100-07
Price: $60

Health Care Quality Improvement Studies In Managed Care Settings–Design And Assessment: A Guide For State Medicaid Agencies
Originally developed for state Medicaid agencies, this manual presents a framework for designing, implementing, and evaluating focused quality improvement studies of health care services. It reviews basic concepts of quality assessment, quality assurance and quality improvement and presents a 10-step approach to study design and implementation with studies of mammography, childhood immunizations, prenatal care and diabetes. Bibliography included.

Health Care Quality Improvement
Item # 40011
Price: $75
(Last updated 1994)