Current Openings

To further explore any of the NCQA employment opportunities, please use the "Learn More" feature to send your resume and salary requirements. 

All materials will be kept in strictest confidence. NCQA is an equal opportunity employer. 

Analyst, Research and Projects

The Analyst, Research and Project Operations will provide research and project operations support. The Analyst supports multiple externally funded projects and NCQA programs focused on health care policy, performance measures development and implementation of quality review and oversightactivities. Major responsibilities: gathering and synthesizing information obtained from various sources, including literature and evidence reviews and consulting with methodological and content experts; performing and managing tasks in all phases of a project including research, data collection, data analysis and production of draft reports and proposals. The Analyst also communicates with internal and external customers.

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Assistant Director, Product Development

The purpose of this position is to direct the development of new products and the enhancement of existing products.  This involves leading development teams in their work from initial concepts through final specifications.

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Coordinator, Research and Analysis

Perform a variety of duties to support Department activities related to materials production, meeting management, publication development. Also, requires cross-unit work on projects under Performance Management, Research, Analysis and Quality Solutions Group. Requires ability to work independently and responsibly, prioritize, exercise good judgment and initiative, and respond quickly to changing priorities. The candidate will need to work with various project team members to ensure the quality and timely completion of deliverables.

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Customer Support Specialist

The Customer Support Specialist provides highly responsive quality service to customers. Log and categorize each customer interaction in customer tracking system. Provides technical support to end-user customers to navigate multiple online applications and products. Trouble-shoot, triage and problem solve complex, technical issues for customers. Provides detailed information about NCQA, its products and services. Develops appropriate interfaces with other functions to ensure that our customers are provided with correct information and prompt responses. SupportsPublications production and fulfillment to ensure customer needs and business needs are being met.  Works closely with Accounting, internal customers and external vendors. 

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Data Scientist

The Data Scientist will take a leadership role in analyzing and presenting results based on large health care databases such as HEDIS clinical quality data and CAHPS, HOS member survey data and field test data.  Major responsibilities include understanding content area, determining what the data means, defining analysis plans and selecting appropriate statistical methods, conducting quantitative analysis, programming in SAS, R, STATA or other programming languages, ensuring an effective quality analysis plan, and communication with internal and external clients.  The data scientist is expected to spot patterns in the underlying data and be able to explain the trends to non-technical stakeholders. Serves as the technical lead on the technical design, development, and statistical methodology determination. Develops and enforces technical processes and standards.  Produces software development lifecycle documentation and troubleshoots technical issues related to programming code execution.   Maintains current industry knowledge on the trends of technology as related to the architecting and programming. The holder of this position must be able to work independently on multiple projects in coordination with other internal and external project team members.

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Health Care Analyst, Survey Support

This position resides in the organization’s consulting group. It provides operational and oversight support for contracts, which are initially specified as related to the implementation of national patient experience and functional status assessments using CAHPS and Medicare Health Outcomes survey instruments. This position may support other national and state contracts that implement and use health care quality information, initially specified as the Health Care Disparities project, sponsored by the CMS Office of Minority Health. It involves tasks in all phases of multiple projects including training, quality oversight, data collection, preparation and quality assurance of written deliverables and customer service. Additional responsibilities include analytical and general project support, such as research, data collection, data analysis, and production of reports. The Analyst must have very strong writing skills, be detail-oriented, and be able to work independently on multiple tasks/projects in coordination with other internal and external project team members. Ten to twenty percent travel may be required depending on specific contract requirements.

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Research Scientist, Informatics

The scientist will take a leadership role in advancing the strategic vision of building an innovative health IT ecosystem within NCQA oriented to increasing opportunities to improve the quality of the healthcare system. The researcher is expected to develop a feasible governance framework for expanding the existing quality infrastructure to collaborate on new health IT applications to support future business. The person will serve as the technical lead on the design, development, and implementation of this framework and enforce adherence to both the technical processes and standards used for its development. The position also requires maintaining current industry knowledge on the trends of technology as related to the architecture and will represent NCQA’s work to scientific and key stakeholder audiences as well as enhance NCQA’s reputation for leadership through public speaking, publications and the creation of strategic partnerships. The holder of this position must be able to work independently on multiple projects in coordination with other internal and external project team members.

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Senior Health Care Analyst, Special Projects

This position is responsible for supporting various business development and contract and grant projects related to health care delivery and quality. The individual will support a number of projects for short periods of time, as needed to respond to new business opportunities and workload peaks in current projects. Involves performing and managing tasks in all phases of a project including proposal development, research, data collection, basic data analysis, quality control, and production of final reports and products. Depending on the complexity of the project, will need to supervise work and the activities of other NCQA staff and subcontractors.

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Senior Research Associate

The Senior Research Associate in the Quality Measurement & Research Group is principally responsible for managing the development and evaluation of quality measure initiatives. The Senior Research Associate must be highly organized, demonstrate creativity and proficiency in applying analytical methods using complex data, and make difficult decisions while operating in contingent environments. This position requires specialized knowledge of health related topics, specifically an in-depth knowledge of nationally-recognized quality metrics (e.g., HEDIS, ACO, MU), industry standard code sets (e.g., ICD, CPT, SNOMED), and data sources (e.g., claims, encounter, registry, charts, EHRs and survey). Responsibilities include the development, planning, and implementation of research investigations, evaluations and assessments based on emerging scientific methods related to quality improvement and measurement science.

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Future Openings

We are not actively recruiting for these positions but anticipate the need to hire for such roles in the coming weeks or months. To be considered for these future openings please use the "Learn More" feature to send your resume and salary requirements. Once these positions are actively interviewing your application will be reviewed.

Senior Research Scientist

NCQA is recruiting a Research Scientist to develop, lead, and collaborate on research and performance measure development focusing on a variety of areas including any of the following: quality improvement, long-term services and supports, geriatric medicine, palliative care, behavioral health, children’s health, risk-adjustment and patient-reported outcomes.  The position is primarily funded by grants and contracts.  The Research Scientist will lead/collaborate on the development and implementation of research grants, direct the implementation of ongoing measure development efforts, supervise quantitative and qualitative data collection efforts, prepare scientific manuscripts and reports for broad stakeholder audiences, represent NCQA to key scientific and stakeholder audiences. 

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