PHQ Survey Types

PHQ Certification Survey Types

For the four certification options, NCQA offers six types of surveys to organizations seeking certification.

  • Certification Survey: During a Certification Survey, NCQA evaluates the organization's programs for provider measurement and action against the relevant standards. This type of Certification is for any entity seeking a decision independently.

  • Corporate Survey: NCQA offers a Corporate survey option to national or regional organizations that provide centralized functions for local plans or local operating units.

  • Corporate Affiliated Organization Survey: This survey type is avalaible for organizations that use results from a Corporate survey.

  • Collaborative Survey: A Collaborative survey is conducted in a manner similar to that of a Corporate survey, where the collaborative provides centralized functions related to the standards on behalf of organizations that participate in the collaborative measurement initiative.

  • Collaborative Participant Survey: This survey type is available for organizations that use results from a Collaborative survey.

Questions?

For more information, please e-mail customersupport@ncqa.org or call (888) 275-7585, M-F, 8:30 a.m. – 5:00 p.m. ET.


NCQA Policy Support

  • FAQs

    New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions.

  • Policy Clarification Support (PCS)

    If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here.

  • Policy Updates & Supporting Documents

    Policy updates and supporting documents include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

© Copyright 2010, NCQA. All Rights Reserved.
National Committee for Quality Assurance     1100 13th Street, NW, Suite 1000, Washington, DC 20005
Telephone: 202/955-3500 | Fax: 202/955-3599 | Customer Support: 888/275-7585