FAQ Directory: HEDIS

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8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Revised Narrative Language and Measure Interpretation What should organizations do if the updated narrative language appears different from how the organization currently implements a measure?

The updated specification structure is intended to organize and align information with its FHIR-based digital equivalent and is not intended to change current reporting expectations. Organizations should continue following existing HEDIS reporting guidance and audit requirements.

If questions arise regarding a specific measure or implementation scenario, NCQA welcomes questions or comments through My NCQA, utilizing the MY 2028 Preview: Measure Specification Enhancements option within the 'General Content Area' dropdown under the HEDIS option within the 'Product/Program Type' dropdown.

HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Any Requirements for adoption of Digital HEDIS or FHIR-based reporting Do these updates mean that organizations must move to Digital HEDIS or FHIR-based reporting?

No. Traditional HEDIS reporting remains supported. The updated structure introduces terminology and structure that align with FHIR-based digital measures, but it does not require organizations to adopt Digital HEDIS or change their current reporting approach. Organizations may continue using their existing reporting methods while gaining visibility into how those specifications align with future digital quality measurement models.

HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: What Measures Will I See in This Format NCQA is updating the structure of the narrative measure specifications for a subset of measures for HEDIS MY 2028, what measures are in this subset?

NCQA is finalizing the subset of measures that will be released in the updated format for MY 2028. Additional information will be provided before publication of the HEDIS MY 2028 Volume 2 specifications.

HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: What Not to Expect What aspects of HEDIS reporting remain the same?

The specification structure updates do not change:
•    Measure intent.
•    Calculation logic.
•    Reporting requirements.
•    Data element reporting requirements.
•    Audit expectations.
•    Existing workflows and operational processes.
•    Performance rates or trending assumptions.

Organizations can continue using the same codes, data sources, timing guidance, workflows and audit practices they rely on today.

HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: What to Expect What changes will I notice in the updated specification structure?

Organizations may notice:
•    More detailed descriptions of data sources.
•    Terminology aligned with the FHIR® data model.
•    Timing and status language that aligns with FHIR®-based digital measures.
•    A connection between narrative specifications and digital measure specifications.

The updated structure is intended to help organizations understand how existing narrative specifications align with their digital equivalents. It is not intended to change reporting requirements for current HEDIS submissions.

HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Any Impacts to Rates or Trending Will the updated specification structure affect performance rates, measure results or historical trending?

No. Because the updates do not change measure intent, calculation logic, reporting requirements or audit expectations, NCQA does not anticipate an impact on performance results or historical trending. Organizations should continue reporting using the same processes they use today.

HEDIS MY 2028

8.31.2026 HEDIS® MY 2028 Measure Specification Structure Changes: The Why Why is NCQA updating the structure of the narrative measure specifications for a subset of HEDIS MY 2028 measures?

NCQA is continuing its efforts to support organizations in the transition to digital quality measurement. The MY 2028 updates are non-substantive, structural changes to select narrative measure specifications. These updates create a connection between the narrative specification and its FHIR®-based digital equivalent while maintaining current reporting and audit practices. Organizations that are not pursuing Digital HEDIS can continue their current reporting approach without modification.

HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Any Changes to Systems or Reporting Processes Will systems, workflows or reporting processes need to be updated because of these changes?

No. Organizations can continue using their current systems, reporting processes, workflows and operational practices. The updates do not introduce new reporting requirements or require changes to existing implementations. The updated structure is designed to help organizations that choose to pursue digital quality measurement in the future, while preserving current reporting expectations.

HEDIS MY 2028

8.14.2026 PCS Questions Do answers from the Policy Clarification Support system have an expiration date?

Organizations may not use PCS responses that are over 3 years old. Questions that relate directly to a measure specification or general guideline that was revised from a previous measurement year should be resubmitted rather than using the previous answer in PCS.

HEDIS MY 2027

7.15.2026 Changes to Maternity Billing With the maternity care service coding changes taking effect in 2027, does NCQA plan to update its maternity-related measures to accommodate these changes?

Yes, changes to the Prenatal and Postpartum Care measure will be included in HEDIS MY 2027 Volume 2 (scheduled for release August 3, 2026). Consistent with the planned changes for maternity care billing, evaluation and management codes in combination with a TH modifier will meet criteria for prenatal and postpartum care. Codes no longer used for maternity care services will not be removed from the measure until the lookback period has passed. We anticipate additional codes may be added to the measure in the Technical Update release after CPT releases the full code set publication in the fall of 2026. 

HEDIS MY 2027

7.15.2026 Portable HbA1c Device Testing for the Glycemic Status Assessment for Patients With Diabetes (GSD) measure Does NCQA approve the use of portable point-of-care HbA1c devices and are HbA1c results obtained from these devices acceptable for reporting?

HbA1c results obtained from portable point-of-care devices are acceptable when the test is performed by clinical staff, regardless of whether the test is conducted at home or in a provider office. Self-collected samples are also acceptable if sent to a laboratory or provider’s office for analysis and result calculation. Self-administered tests reported by the member do not meet criteria (General Guideline: Self-Collected Samples).

HEDIS MY 2026

7.15.2026 Source System of Record (SSoR) Reporting and Hierarchy Guidance for ECDS Measures How should plans approach SSoR category reporting and source hierarchy/prioritization for ECDS measures in MY 2026?

Reporting by SSoR category (e.g., EMR, HIE, case management, administrative) was sunset for MY 2026 and measure results no longer need to be attributed to an SSoR category when reported.

Additionally, HEDIS MY 2026 does not include guidance on hierarchy for ECDS reported measures. The hierarchy should not change the performance result, just the data source contributing the information.

NCQA is not prescriptive about how source prioritization is programmed into the measure logic. It is up to the plan to determine how sources are prioritized when calculating results to avoid double counting and it should be done consistently across measures.

HEDIS MY 2026