Based on the workstreams and organization types (see below) and the phased approach to the Digital Quality Transition, NCQA will create playbooks with corresponding resources that make it easy for different stakeholders to focus on what is important and relevant to them and use cases they support.
To get started, look at the diagram below. Typically, each stakeholder (user of the playbooks) will find their place at an intersection of an organization type and a workstream.
The following table outlines the major to-dos and goals for each workstream across the phases in the digital quality transition.
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To get a head-start on some of the most prominent topics for the transition to digital quality, here are six areas to consider.
Based on the determination made on the workstream and organization type, some of these may be more important or urgent to certain stakeholders. However, at a high level, a good understanding of all areas essential to approach the digital quality transition for all stakeholders. Check back frequently as resources are updated.