Self Paced

Building a Sustainable Staffing Model to Support Diverse Populations

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

About this Webinar Training

Building a Sustainable Staffing Model to Support Diverse Populations

This learning path focuses on ensuring an organization improves care and services for all individuals served.

    What You Will Learn

    After completing this course, participants will have an:

          ·  Outline how to write an overall objective statement describing a culturally and linguistically diverse population.

          ·  Discuss strategies to repeatedly engage members of the culturally diverse community.

              ·  Demonstrate how to Develop and continually measure SMART goals in the improvement of CLAS integration.

     

    Who Should Attend

    • Healthcare clinicians
    • Care teams
    • Employers
    • Payers
    • Providers

    Faculty

     

    Vanessa Guzman

    Vanessa Guzman, ME, MS, CEO

    Mrs. Guzman is an expert in health equity and population health strategies, including patient and physician engagement techniques, clinical reporting, health IT, quality management models, and CEO at SmartRise Health. With her personal story as a Latin American woman of color and diverse credentials in engineering, science, and coaching – Vanessa brings incomparable humility, authenticity, intellectual harmony, objectivity, enthusiasm, and commitment that inspire teams, participants, and facilitators to become part of the change they want to see.

    With almost 20 years of industry experience and an approach centered around person-empowerment, she works closely with individuals, health systems, Accountable Care Organizations (ACOs), payers, and technology and community partners to promote equitable care. Her unique approach includes closely collaborating with physicians and hospitals to implement data-driven tools, payers, clinical infrastructures, pharmaceutical companies, and community partnerships to promote wellness and improve patient health outcomes, and a collaborative learning platform to promote health equity while integrating value-based care and change management concepts. The framework uses stakeholder engagement as a fundamental component to enable a culture of change while building the infrastructure necessary to drive change over time and evaluate the impact of activities focused on advancing equity, improvement in health outcomes, and quality of care. 

     Mrs. Guzman also served as the Associate Vice President at the Montefiore Health System (MHS), overseeing physician partnerships, community engagement, population health and quality improvement, clinical performance, and health information technology and reporting.

    Her business model facilitates revenue and sponsorship opportunities toward, Created to Thrive, a foundation she formed to promote enrichment programs servings thousands of children, women, and homeless adults worldwide. Created to Thrive allows her true mission, coaching, and transformation experience to shine through her advisory, products, and services.

     

    Abner Mason

    Abner Mason

    Abner Mason is the Chief Strategy and Transformation Officer for GroundGame.Health, a social impact company that manages the complex connections between health plans, members, and Community-Based Organizations to fulfill unmet social and care needs for people everywhere. Abner has spent decades working to reduce barriers to care faced by underserved people nationally and internationally, from the local to the federal level. He currently sits as a Commissioner for the National Commission on Climate and Workforce Health; is on the board of Manifest MedEx; serves as Vice Chair of the board for California Black Health Network; is a member of United States of Care’s Founders Council; and is a member of the American Medical Association’s External Equity and Innovation Advisory Group. Abner founded HealthTech 4 Medicaid and SameSky Health.

     

    Continuing Education

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    In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team. 

    This educational activity is approved for: 1.0 AMA PRA Category 1 CreditTM.

    This educational activity is approved for 1.0 nursing contact hours.*

    This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

    * Please note – You must attend the entire program to be eligible for total number of contact hours.

    Disclosure of Relevant Financial Relationships

    The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

    For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

    Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

    Relevant financial relationships exist with the following companies/organizations:

    Faculty:
    Vanessa Guzman:
    Abner Mason: 

    Additional Planning Committee Members:
    Crissy Crittenden: 

    Event Type
    1. Self Paced
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