Health Plan Accreditation (HPA)
Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.
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March 2025
Health Plan Accreditation: 2025 Updates Self-paced Series
Self-paced
Expires June 30, 2026
Content within this course includes both fundamental requirements across all versions of Health Plan Accreditation (HPA) and releases for HPA’s Standards Year 2025 version.
Accreditation Readiness: Sustaining Performance between Surveys (Self-paced)
Self-paced
Expires: December 31, 2025
Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.
June 2025
11—12
Jun
NCQA Foundations for Case Management
Live webinar
Day 1 of 2: June 11, 2025; 1 - 3 pm ET
Day 2 of 2: June 12, 2025; 1 - 3 pm ET
The NCQA Essentials for Case Management course is built on practices defined by NCQA standards and designed to equip professionals with the essential skills an
March 2025
The Managed Behavioral Health Organization (MBHO) Primer
Self Paced
Expires: March 31, 2025
Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the
Navigating NCQA Delegation
Self Paced
Expires: June 30,2025
Want to know what Delegation means to NCQA and familiarize yourself with the nuances?
Advanced Delegation
Self Paced
Expires: June 30, 2025
In this interactive course, faculty will lead learners through prevalent issues and opportunities to enable harmonious coordination between health plans and delegates.
All About Delegation: Understanding the Nuts and Bolts
Self Paced Bundle
Expires: June 30, 2025
Faculty will walk through the Introduction to Delegation and Advanced Delegation courses.
Health Plan Accreditation 2024: Credentialing (CR)
Self Paced
Expires: June 30, 2025
Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Health Plan Accreditation 2024: Network Management (NET)
Self Paced
Expires: June 30, 2025
Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Harnessing the Power of Diagnostic Data to Support CM, QI
Self Paced
Expires: September 13, 2025
This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.
Health Plan Accreditation 2024: Delegation (DEL)
Self Paced
Expires: June 30, 2025
Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
Health Plan Accreditation 2024: Member Experience (ME)
Self Paced
Expires: June 30, 2025
Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.
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