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Health Plan Accreditation (HPA)

Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.

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February 2025

Health Plan Accreditation: 2025 Updates Self-paced

Self-paced
Expires June 30, 2026

Content within this course includes both fundamental requirements across all versions of Health Plan Accreditation (HPA) and releases for HPA’s Standards Year 2025 version.

  • On-Demand

Health Plan Accreditation 2024: Credentialing (CR)

Self Paced
Expires: June 30, 2025

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Network Management (NET)

Self Paced
Expires: June 30, 2025

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Delegation

Self Paced
Expires: June 30, 2025

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Member Experience (ME)

Self Paced
Expires: June 30, 2025

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Utilization Management (UM)

Self Paced
Expires: June 30, 2025

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Quality Management & Improvement (QI)

Self Paced
Expires: June 30, 2025

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Population Health Mgmt (PHM)

Self Paced
Expires: June 30, 2025

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2025 Updates: Network Management Self-paced

Self-paced
Expired June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).
HEDIS® is a registered trademark of the National Commit

  • On-Demand

Health Plan Accreditation 2025 Updates: Member Experience Self-paced

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

  • On-Demand

Health Plan Accreditation 2025 Updates: Delegation Self-paced

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

  • On-Demand

Health Plan Accreditation 2025 Updates: Utilization Management Self-paced

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

  • On-Demand