Health Plan Accreditation (HPA)

Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.

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December 2024

Introduction to NCQA's Credentialing Standards

Self Paced
Expires: December 31, 2024

This virtual course provides an in-depth explanation of NCQA's credentialing standards.

  • On-Demand

Advanced Credentialing: Achieving Performance Excellence

Self Paced
Expires: December 31, 2024

In this interactive course faculty will guide learners in addressing critical performance implications for credentialing.

  • On-Demand

The Fundamentals of Health Plan Accreditation (HPA)

Self Paced
Expires: November 30, 2024

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation

  • On-Demand

Health Plan Accreditation 2024: Credentialing (CR)

Self Paced
Expires: December 31, 2024

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Network Management (NET)

Self Paced
Expires: December 31, 2024

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Delegation

Self Paced
Expires: December 31, 2024

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Member Experience (ME)

Self Paced
Expires: December 31, 2024

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Utilization Management (UM)

Self Paced
Expires: December 31, 2024

Presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Quality Management & Improvement (QI)

Self Paced
Expires: December 31, 2024

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2024: Population Health Mgmt (PHM)

Self Paced
Expires: December 31, 2024

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions.

  • On-Demand

Health Plan Accreditation 2025 Updates: Network Management Self-paced

Self-paced
Expired June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).
HEDIS® is a registered trademark of the National Commit

  • On-Demand

Health Plan Accreditation 2025 Updates: Member Experience Self-paced

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

  • On-Demand