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Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.

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March 2025

Effective Strategies: A Person-Centered Approach to Data Collection

Self Paced
Expires: December 11, 2026

This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.

  • On-Demand

NCQA Credentialing Accreditation and Certification Updates

Self-paced
Expires: December 31, 2025

This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.

  • On-Demand

Addressing Social and Behavioral Drivers

Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.   

  • On-Demand
  • Free

What's New in Antibiotic Stewardship? Part Two

Self Paced
Expires: June 30, 2025

Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19

  • On-Demand
  • Free

How Health Plans Approach Antibiotic Stewardship and HEDIS

Self Paced
Expires: June 30, 2025

In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi

  • On-Demand
  • Free

Defining Antibiotic Stewardship & HEDIS Measures

Self Paced
Expires: June 30, 2025

The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.

  • On-Demand
  • Free

Using Goal Attainment Scaling

Self Paced
Expires: August 14, 2025

In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.

  • On-Demand
  • Free

What's New in the World of Antibiotic Stewardship? Part One

Self Paced
Expires: June 30, 2025

This course will provide an overview of the new HEDIS antibiotic measure and highlight its use in the field.

  • On-Demand
  • Free

Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs

Self Paced
Expires: October 31, 2025

The committee’s discussions highlighted three critical areas for successful CHW programs.

  • On-Demand
  • Free

Using PROMs to Track SMART PCO Goals in Behavioral Health Settings

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in a behavioral health setting.

  • On-Demand
  • Free

Using PROMs to Track SMART PCO Goals

Self Paced
Expires: March 13, 2026

In this training, you will learn to how to use PROMs to identify and track person-centered outcome goals in primary care and long-term services and supports settings.

  • On-Demand
  • Free

Using Goal Attainment Scaling in Behavioral Health

Self Paced
Expires: March 13, 2026

Goal attainment scaling is a tool designed to help create goals that are both relevant to the individual and measurable as quality metric.

  • On-Demand
  • Free