Other Programs

Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.

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December 2024

Effective Strategies: A Person-Centered Approach to Data Collection

Self Paced
Expires: December 11, 2026

This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.

  • On-Demand

PCMH Recognition Annual Reporting 2025: Continued Success

Self-paced
Expires: November 14, 2025

This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.

  • On-Demand

Accreditation Readiness: Sustaining Performance between Surveys (Self-paced)

Self-paced
Expires: December 31, 2025

Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.

  • On-Demand

February 2025

25—26

Feb

NCQA Credentialing Accreditation and Certification Updates

Live webinar
Feb. 25, 2025; 1-4PM ET
Feb. 26, 2025; 1-4PM ET

This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.

  • Live Online

December 2024

Addressing Social and Behavioral Drivers

Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.   

  • On-Demand
  • Free

What's New in Antibiotic Stewardship? Part Two

Self Paced
Expires: June 30, 2025

Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19

  • On-Demand
  • Free

How Health Plans Approach Antibiotic Stewardship and HEDIS

Self Paced
Expires: June 30, 2025

In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi

  • On-Demand
  • Free

Defining Antibiotic Stewardship & HEDIS Measures

Self Paced
Expires: June 30, 2025

The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.

  • On-Demand
  • Free

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: March 31, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does the

  • On-Demand

All About Credentialing: Conquering the Requirements

Self-paced Bundle
Expires: December 31, 2024

This bundle presents our Introduction to Credentialing Standards and Advanced Credentialing courses.

  • On-Demand

Using Goal Attainment Scaling

Self Paced
Expires: August 14, 2025

In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.

  • On-Demand
  • Free

Navigating NCQA Delegation

Self Paced
Expires: June 30,2025

Want to know what Delegation means to NCQA and familiarize yourself with the nuances?

  • On-Demand