Other Programs
Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.
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November 2024
Effective Strategies: A Person-Centered Approach to Data Collection
Self Paced
Expires: December 11, 2026
This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.
October 2024
08—11
Oct
The Health Equity Education Series
Live Webinar Series
The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition
November 2024
PCMH Recognition Annual Reporting 2025: Continued Success
Self-paced
Expires: November 14, 2025
This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.
December 2024
03
Dec
Building a Sustainable Staffing Model to Support Diverse Populations
Live Webinar
Tuesday, December 3, 2024; 1:00pm ET
This course focuses on ensuring an organization improves care and services for all individuals served.
03—11
Dec
Culturally & Linguistically Appropriate Services (CLAS) Mini-Series
The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.
04
Dec
A Clinical-Community Care Model to Support Specialty-Based Needs
Live Webinar
Wednesday, December 4, 2024; 1:00pm ET
This course focuses on ensuring an organization improves care and services for all individuals served.
05—10
Dec
NCQA Accreditation Readiness: Sustaining Performance between Surveys
Live webinar
December 5, 2024; 1-4 PM ET
December 10, 2024; 1-4 PM ET
Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.
11
Dec
Multi-Cultural Resources & Tools to Engage Members & Communities
Live Webinar
Wednesday, December 11, 2024; 1:00pm ET
This course focuses on ensuring an organization improves care and services for all individuals served.
November 2024
Leveraging Equity Measures Part I
Self Paced
Expires: November 16, 2024
Blue Cross Blue Shield of Massachusetts became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups.
Addressing Social and Behavioral Drivers
Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
What's New in Antibiotic Stewardship? Part Two
Self Paced
Expires: June 30, 2025
Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19
How Health Plans Approach Antibiotic Stewardship and HEDIS
Self Paced
Expires: June 30, 2025
In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi