Other Programs

Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.

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November 2024

Effective Strategies: A Person-Centered Approach to Data Collection

Self Paced
Expires: December 11, 2026

This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.

  • On-Demand

October 2024

08—11

Oct

The Health Equity Education Series

Live Webinar Series

The Health Equity Education Series is designed to empower NCQA accreditation customers to take action in their health equity journey, as they build infrastructure to sustain health equity initiatives beyond Accreditation recognition

  • Live Online

December 2024

03—11

Dec

Culturally & Linguistically Appropriate Services (CLAS) Mini-Series

The Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.

  • Live Online

03

Dec

Building a Sustainable Staffing Model to Support Diverse Populations

Live Webinar
Tuesday, December 3, 2024; 1:00pm ET

This course focuses on ensuring an organization improves care and services for all individuals served.

  • Live Online

04

Dec

A Clinical-Community Care Model to Support Specialty-Based Needs

Live Webinar
Wednesday, December 4, 2024; 1:00pm ET

This course focuses on ensuring an organization improves care and services for all individuals served.

  • Live Online

11

Dec

Multi-Cultural Resources & Tools to Engage Members & Communities

Live Webinar
Wednesday, December 11, 2024; 1:00pm ET

This course focuses on ensuring an organization improves care and services for all individuals served.

  • Live Online

November 2024

Addressing Social and Behavioral Drivers

Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.   

  • On-Demand
  • Free

What's New in Antibiotic Stewardship? Part Two

Self Paced
Expires: June 30, 2025

Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19

  • On-Demand
  • Free

How Health Plans Approach Antibiotic Stewardship and HEDIS

Self Paced
Expires: June 30, 2025

In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi

  • On-Demand
  • Free

Defining Antibiotic Stewardship & HEDIS Measures

Self Paced
Expires: June 30, 2025

The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.

  • On-Demand
  • Free

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: February 28, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does t

  • On-Demand

All About Credentialing: Conquering the Requirements

Self-paced Bundle
Expires: December 31, 2024

This bundle presents our Introduction to Credentialing Standards and Advanced Credentialing courses.

  • On-Demand