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NCQA Certified CAHPS 5.1H Survey Vendors

The firms in the table have been trained and certified by NCQA to collect CAHPS 5.1H Survey results. (Updated November 8, 2024)

Directory of Certified Vendors

CompanyContact NameAddressPhoneEmailWebsite
Arkansas Foundation for Medical Care (AFMC)Kristina Bondurant1020 West 4th Street, Little Rock, AR 72201501-516-1636AFMC.Surveys@afmc.orgwww.afmc.org
Center for the Study of Services (CSS)Rachel Phoebus1625 K Street, NW, 8th Floor, Washington, DC 20006202-454-9612rphoebus@cssresearch.org>www.cssresearch.org
CIRACET | Care Coordination & Collaboration Center (C4)Noris TorresPO BOX 8970, Ponce, PR, 00732787-380-1279ntorres@ciracet.comwww.ciracet.com
Crossroads Group Inc.Lisa Duesterheft440 Johnson Road, Suite A, Keller, TX 76248817-385-7902cahps@crossroadsgrp.comwww.crossroadsgrp.com
CSRA State and Local Solutions LLC, a General Dynamics Information Technology, Inc. CompanyNena Sanchez124 West Capitol, Suite 990, Little Rock, AR 72201501.707.3988Nena.Sanchez@GDIT.comwww.gdit.com
Curators of the University of Missouri dba Center for Medical Epidemiology and Population HealthEduardo Simoes1095 Virginia Ave., PS-7 CMEPH Office, Columbia, MO 65211573-882-1679simoese@health.missouri.eduhttps://medicine.missouri.edu/CMEPH/
DataStat, Inc.Steven Weindorf3975 Research Park Drive, Ann Arbor, MI 48108734-994-0540sweindorf@datastat.comwww.datastat.com
Guidesoft dba Knowledge ServicesBill Evans9800 Crosspoint Boulevard, Indianapolis, IN 46256317-578-1700bille@knowledgeservices.comwww.knowledgeservices.com
Health Services Advisory Group, Inc.Tim Laios3133 E. Camelback Road, Suite 300, Phoenix, AZ 85016602-801-6810tlaios@hsag.comwww.hsag.com
IPSOS Public Affairs, LLCTeri Capua222 W. Adams Street, Suite 1100, Chicago, IL 60606312-526-4921Teri.Capua@ipsos.comwww.ipsos.com
Press Ganey Associates LLC dba Press Ganey Associates, Inc.Abigail Foster1173 Ignition Drive South Bend, IN 46601800-232-8032afoster@pressganey.comwww.pressganey.com
Qualtrics, LLC.Allison Zapor38701 W Seven Mile Rd Suite 250 Livonia, MI 48152248-344-7572azapor@qualtrics.comwww.qualtrics.com/healthcare
UAB Survey Research UnitMatt Fifolt1665 University Boulevard, Suite 430, Birmingham, AL 35294-1200205-975-0506mfifolt@uab.eduwww.uab.edu
University of Florida Survey Research CenterScott RichardsPO Box 117148 Gainesville, FL 32611352-392-2908 x103smr776@ufl.eduwww.bebr.ufl.edu
Widener-Burrows & Associates, Inc. dba WBAAllison Booker4200 Parliament Place, Suite 200, Lanham, MD 20706410-721-0500abooker@wbaresearch.comwww.wbaresearch.com
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