The PCMH Recognition Process

Begin learning the concept areas and required criteria.

Review our online and in-person training, which can help you better understand the recognition process and requirements.

Complete an initial questionnaire and pay your enrollment fee.

Learn more about the steps to enroll and what is required at enrollment.

Your Representative will schedule an initial call to introduce themselves, discuss the process and develop a review schedule of up to three check-ins over the course of your transformation work.

If you have more than one site, your representative can provide you guidance on setting up site groups and sharing evidence across sites.

Decide which requirements you want to submit and how you want to demonstrate evidence. 

Use Q-PASS to upload evidence (such as policies and procedures). You may demonstrate other requirements in real time during the virtual review through screen-sharing technology. Screen-sharing technology eliminates the need to upload documentation in advance. 

Virtual reviews allow you to share your screen to show you meet NCQA PCMH requirements instead of submitting documentation.

Virtual reviews give immediate and personalized feedback on what is going well and what needs to improve. Learn what to expect during the virtual review.

After virtual reviews are complete and you have met enough criteria to earn PCMH Recognition, submit for Recognition through Q-PASS.

Once notified of recognition, practices go into Q-PASS and print their Recognition Certificate.

Your practice submits evidence of this to NCQA during Annual Reporting to sustain recognition and succeed as a PCMH recognized practice.