New Accreditation Designed for Certified Community Behavioral Health Clinics

NCQA’s Certified Community Behavioral Health Clinics Accreditation program is designed to help organizations meet SAMHSA’s CCBHC certification criteria through a standardized, streamlined survey process that applies NCQA’s decades of experience in the clinical quality space.

CCBHCs coming through NCQA’s CCBHC Accreditation program receive comprehensive education on criteria and standards; up to three virtual check-ins with NCQA staff, to ensure standards are met; and timely support from NCQA’s policy experts, who can answer questions about the Accreditation process. NCQA also provides a readiness assessment, and a community needs assessment template as part of this product. NCQA’s CCBHC Accreditation program is built to help CCBHCs meet or exceed SAMHSA criteria and demonstrate the organization’s commitment to following a well-defined model of care that is critical to supporting access to high-quality behavioral health services.

Benefits of Accreditation include:

  • Receive guidance directly from NCQA. Support from NCQA’s team of experts, who can answer questions and clarify CCBHC Accreditation standards and guidelines.
    • The team currently manages implementation of NCQA’s PCMH Recognition program, and its members are experienced in community behavioral health.
  • Templates for key elements of CCBHC Accreditation standards. Includes a readiness assessment template and community needs assessment template that can be leveraged to meet criteria.
  • Clear, objective, ongoing standard review. Increased confidence in the quality of care and services your clinic provides.
    • NCQA streamlined the process for demonstrating compliance, and operationalized SAMHSA’s standards, increasing confidence in CCBHCs and their ability to meet criteria. Clear, objective, ongoing standard reviews can motivate clinics to commit to continuous quality monitoring and improvement.