Accreditation of Case Management for Long-Term Services and Supports Benefits & Support

HOW DOES MY ORGANIZATION BENEFIT?

Earning NCQA Accreditation can help organizations:

• Become more efficient. A focus on coordinated care, training and measurement can help organizations reduce errors and duplicated services.
• Integrate care better. Standards can help organizations improve communication between individuals, caregivers, providers, payers and other organizations that coordinate care.
• Provide person-centered care. Standards focus on person-centered services, which can lead to better care planning and monitoring.
• Support contracting needs. Standards align with the needs of states and MCOs. NCQA-Accredited organizations demonstrate that they’re ready to be trusted partners in coordinating LTSS services.

WHERE CAN I FIND RESOURCES?

You can find more information about NCQA’s Accreditation of Case Management for LTSS in the following:

• Standards and Guidelines: Provides the complete descriptions of the standards, including the intent and scope of the review.
• Interactive Review Tool: Includes the complete standards and guidelines and allows your organization to determine its readiness for a survey. Learn more about the IRT and view online trainings.

ADDITIONAL SUPPORT

• The Policy Clarification Support (PCS) system, My NCQA, and FAQs can help you interpret NCQA standards.
• Policy Updates: Lists corrections, clarifications and policy changes to our stated Standards and Guidelines.
• LTSS Best Practices Academy: Interactive forum for professionals to discuss strategies for coordinating quality long-term services and supports (LTSS) programs.
• Education and Training: NCQA offers a variety of training options, from on-demand web-based programs to live in-person seminars.
• LTSS Roadmap: A compilation of resources to guide organizations through meeting
  Case Management and Health Plan Standards for LTSS
• Advertising Guidelines: Designed to help customers create clear, factual and accurate advertising and marketing materials.
• Seals: Created to provide print-friendly graphics for use in promoting the NCQA status.