This measure provides information on parents’ experience with their child’s Medicaid organization for the population of children with chronic conditions. Three composites summarize experience with basic components of care essential for successful treatment, management and support of children with chronic conditions:
- Access to Specialized Services.
- Family Centered Care: Personal Doctor Who Knows Child.
- Coordination of Care for Children With Chronic Conditions.
NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS) is the premier tool for monitoring the quality of health plan care. HEDIS Volume 3: Specifications for Survey Measures includes surveys and protocols for the CAHPS 5.1H Survey. Order HEDIS Volume 3: Specifications for Survey Measures today. To learn more about CAHPS, visit the Agency for Healthcare Research and Quality (AHRQ) visit the  website at: https://www.ahrq.gov/cahps
Historical Results – National Averages
Performance results for this measure are currently unavailable. Visit our Quality Compass page to explore data licensing options and gain access to detailed performance results for this measure.
Note: Medicare member experience with the organization is assessed through the Medicare CAHPS survey. The Medicare CAHPS survey is administered by CMS on behalf of Medicare Advantage (MA) plans.
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