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Here are some of the most frequently asked questions about NCQA’s various programs. If you don’t see what you are looking for in one of the entries below, you can  ask a question through My NCQA.

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5.22.2018 AC 02 Our clinic has walk-in appointments available every day. Do these count as same-day appointments?

No. Walk-in appointments are different from scheduled same-day appointments. Same-day appointments offer patients the opportunity to schedule a routine or urgent visit at a specific time to enable more patient-centered and convenient access; this prevents the need to wait for the next available clinician at the clinic.

ALL 2017