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Here are some of the most frequently asked questions about NCQA’s various programs. If you don’t see what you are looking for in one of the entries below, you can  ask a question through My NCQA.

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6.15.2022 CVO: Boilerplate Language in Delegation Agreements for System Controls May organizations’ delegation agreements contain boilerplate language for system controls delegates?

Yes, if the language specifies that the delegate must meet NCQA requirements (CVO 3, Element B, factor 4; CVO 15, Element C, factor 5), template language may be used in the delegation agreement. Language specific to each delegate is not required.
 

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