NCQA strongly discourages using “Unknown” and “Two or More Races” response categories when collecting race and ethnicity data. When possible, organizations should instead use and encourage alternatives such as:
“Other” or “None of the above” response options for members who are unsure of their race or ethnicity.
The ability to select multiple race values for members with two or more races.
If “Unknown” or “Two or More Races” are populated values in sources where health plans cannot improve response terms/options, they can be mapped to the “Some Other Race” reporting category.
HEDIS MY 2023