Other Programs
Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.
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Effective Strategies: A Person-Centered Approach to Data Collection
Self Paced
Expires: December 11, 2026
This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.
PCMH Recognition Annual Reporting 2025: Continued Success
Self-paced
Expires: November 14, 2025
This webinar will help PCMH practices understand the larger goals of Annual Reporting and prepare for annual submission under the Patient-Centered Medical Home program.
Leveraging Equity Measures Part I
Self Paced
Expires: November 16, 2024
Blue Cross Blue Shield of Massachusetts became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups.
Addressing Social and Behavioral Drivers
Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
What's New in Antibiotic Stewardship? Part Two
Self Paced
Expires: June 30, 2025
Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19
How Health Plans Approach Antibiotic Stewardship and HEDIS
Self Paced
Expires: June 30, 2025
In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi
Defining Antibiotic Stewardship & HEDIS Measures
Self Paced
Expires: June 30, 2025
The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.
Leveraging Equity Measures Part II
Self Paced
Expires: November 16, 2024
In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan
The Managed Behavioral Health Organization (MBHO) Primer
Self Paced
Expires: February 28, 2025
Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does t
All About Credentialing: Conquering the Requirements
Self-paced Bundle
Expires: December 31, 2024
This bundle presents our Introduction to Credentialing Standards and Advanced Credentialing courses.
Using Goal Attainment Scaling
Self Paced
Expires: August 14, 2025
In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.
Navigating NCQA Delegation
Self Paced
Expires: June 30,2025
Want to know what Delegation means to NCQA and familiarize yourself with the nuances?