FAQ Directory: Patient-Centered Medical Home (PCMH)

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5.24.2018 KM 02 What if the patient answers “No” or does not want to provide information?

Medical records should clearly indicate that the patient has been asked about the specific item by including a notation that the patient answered “No” or declined to answer. Practices do not lose credit if the patient says “No” or declines to answer as long as it is documented. 

PCMH 2017