FAQ Directory: Credentials Verification Organization

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6.15.2022 CVO: Boilerplate Language in Delegation Agreements for System Controls May organizations’ delegation agreements contain boilerplate language for system controls delegates?

Yes, if the language specifies that the delegate must meet NCQA requirements (CVO 3, Element B, factor 4; CVO 15, Element C, factor 5), template language may be used in the delegation agreement. Language specific to each delegate is not required.
 

CVO 2022