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FAQ Directory: Health Plan Accreditation

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10.15.2019 Survey requirements for PHM 6, Elements A and B What does NCQA review in PHM 6, Elements A and B, for First Surveys and Renewal Surveys?

For Element A

  • For First Surveys, NCQA reviews the organization’s plan for annual comprehensive analysis of its PHM strategy impact or the organization’s most recent annual comprehensive analysis of its PHM strategy impact.
  • For Renewal Surveys, NCQA reviews the organization’s most recent annual comprehensive analysis of its PHM strategy impact.

For Element B

  • Element B is NA for First Surveys.
  • For Renewal Surveys, NCQA reviews the organization’s most recent annual comprehensive analysis of its PHM strategy impact.

NCQA will clarify these requirements in the November Policy Update. 

HP 2020